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Minimum Order:

• 15 gallons (Choose 3 x 5-gallon or 5 x 3-gallon bottles).

Delivery Schedule:

• Within 10 miles: Next-day delivery.
• Outside 10 miles: Delivery in 2 days.

Placing Orders:

• No recurring deliveries—order as needed.
• Hold on to 1 bottle from your previous order, so you don’t run out of water while waiting for your next delivery.

Delivery Fees:

• $0.80 per mile for deliveries beyond 10 miles.
• Outside 15 miles: Minimum 30 gallons required, or we’ll refund and ask you to reorder.

Bottle Pick-Up and Drop-Off:

• Leave empties outside before 8 AM on delivery day (unless it’s your first order).
• Pick-Up Fee: For pick-up only (empty bottles) from our store, we charge $0.80 per mile.
• A $20 cleaning fee applies for excessively dirty bottles (e.g., gum, stickers, cigarette marks, etc.)

Building Access:

• If your building requires an access code, please provide it; otherwise, your water will be left at the door.

Returning or Holding Bottles:

• If you’ve been buying bottles in-store and are switching to delivery, please hold onto your previously purchased bottles. For deliveries, we provide specially marked bottles.
• If you bring these marked delivery bottles into the store for refills, we will collect them, and they won’t be returned to you.

Ending Your Deliveries:

• When you’re ready to stop your deliveries, we’ll pick up the bottles at no
  charge. However, after 6 months of no deliveries, we’ll send an invoice for $10 to cover the bottles.